Buy from us · After-sale service

Our service continues even after the purchase

Buying a property is only the beginning. Many owners need practical support after completion: key handover, cleaning, repairs, furnishing, utilities, rental, guest support and property management. In Bulgaria we offer broad local support through our network. For Georgia / Batumi, services are organised individually depending on the project, property type and local partners.

Reliable support for property owners

Many clients buy a property abroad but do not live there permanently. This creates practical questions: Who keeps the keys? Who opens the property for technicians? Who organises cleaning, repairs or furnishing? Who checks the apartment before or after guests arrive?

Our after-sale service is designed to give owners peace of mind. We help coordinate the practical tasks that come after the purchase, so your property can be used, rented or maintained more easily.

In Bulgaria, especially around Sunny Beach, Nessebar, Sveti Vlas, Ravda, Aheloy, Pomorie and Burgas, we can rely on local contacts and practical experience. In Georgia / Batumi, services are checked individually because every building, management company and project can have different rules.

Typical after-sale services

  • Key handover and key holding
  • Cleaning and preparation of the property
  • Repairs and renovation coordination
  • Furniture, appliances and equipment
  • Utility support and local administration
  • Long-term rental and holiday rental support
  • Guest check-in and property control
  • Support for owners who live abroad
BG Broad local support in Bulgaria
GE Georgia / Batumi on request
360° Service after purchase
Remote Support for owners abroad

What we can organise

Practical help after buying your property

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Key service

Key handover, key holding, access for technicians, viewings, guests or trusted partners.

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Cleaning

Regular cleaning, final cleaning after guests, preparation before arrival and property checks.

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Repairs

Coordination of smaller repairs, maintenance, craftsmen, emergency issues and inspections.

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Furnishing

Help with furniture, appliances, household items, equipment and property preparation.

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Utilities

Support with electricity, water, internet, building management and local administration.

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Rental support

Help with long-term rental, holiday rental, guest communication and marketing where possible.

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Property control

Regular checks of the property, condition reports, photos and coordination with owners.

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Local partners

Coordination with cleaners, technicians, lawyers, translators, building managers and service providers.

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Remote owner support

Practical help for owners who are not permanently in Bulgaria or Georgia.

Bulgaria and Georgia / Batumi

Different markets, different service structure

In Bulgaria, we have a strong local network around the Black Sea coast. This is especially useful for owners in Sunny Beach, Nessebar, Sveti Vlas, Ravda, Aheloy, Pomorie, Burgas and nearby areas. We can often help organise cleaning, repairs, key handover, rental and practical support directly.

In Georgia, especially in Batumi, after-sale service depends strongly on the building, developer, management company, rental operator, project rules and local partner availability. Therefore, Georgia / Batumi services are not automatically the same as in Bulgaria. They are checked and agreed individually.

Bulgaria Sunny Beach Nessebar Sveti Vlas Burgas Georgia Batumi On request

Important for Georgia / Batumi

Service in Georgia must be checked individually

In Batumi, many properties are located in new-build complexes or hotel-style projects. Some projects have their own management company, rental operator or internal rules. This can affect cleaning, rental, repairs, key service, guest handling and access to the property.

For this reason, we do not promise the same standard package for Georgia as for Bulgaria. Instead, we check what is possible for each property and explain the available options before purchase or after completion.

Georgia / Batumi

Services on request only, depending on project, management company, developer, building rules and local partners.

Rental and income

Support for owners who want to rent out their property

Many owners buy property not only for personal use, but also for rental income. We can advise whether the property is suitable for long-term rental, seasonal rental or holiday rental and which practical steps are needed.

The rental potential depends on location, complex, condition, furniture, management, competition, season, platform visibility and service quality. A realistic assessment is important before relying on rental income.

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Long-term rental

Suitable for owners who prefer stability and fewer guest changes.

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Holiday rental

Suitable for tourist regions and well-located properties with good guest appeal.

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Presentation

Photos, descriptions, pricing, property preparation and marketing are important for rental success.

How to start

How after-sale service is organised

Every property is different. Before we can organise service, we clarify the location, building rules, access, existing management, owner expectations and what exactly should be done.

Request

You tell us which property you own and what kind of support you need.

Check options

We check what is possible locally and which partners or service providers are available.

Agree conditions

We clarify scope, price, responsibilities, access and communication before service starts.

Organisation

We coordinate the agreed work and keep you informed about the result.

Why local contact matters

A property abroad needs someone on site

If you live abroad, even small tasks can become difficult: opening the property for a technician, checking whether electricity works, organising cleaning before arrival or dealing with the building manager.

A reliable local contact can save time, reduce stress and help protect the value of your property.

Need help after buying?

Tell us what support you need for your property

Send us the property location, complex name, apartment details and the services you need. We will check what can be organised in Bulgaria or, for Georgia / Batumi, what is possible individually.

Nils Ott Group EOOD

Chaika 56 D 8
8240 Sunny Beach

Phone: +359 88 6498335
Mobile: +49 151 61026378
E-mail: nils@nilsott.com

Tax number: BG207246736
Commercial register no.: 207246736
VAT ID: BG207246736

Business owner: Nils Birger Ott
CEO: Nils Birger Ott